Ride Information and Hours of Operation

Who Qualifies to Ride with Peoplerides?

Everyone qualifies! Regardless of age, income, or disability, everyone qualifies to ride with Peoplerides. Our vehicles are handicap accessible to serve the diverse needs of our clients. The Peoplerides public transit service provides convenient, low-cost transportation for trips that either originate or end in Hardin, Marshall, Poweshiek, and Tama counties. Trips can be for work, medical appointments, shopping, education, social, or any other transportation need you may have.

Hours of Operation

Peoplerides operates Monday through Friday from 7:30 AM to 4:30 PM. After hours and weekend service is available as needed.

If you are unsure of our operation hours contact Peoplerides toll free at 1-888-616-4298 or 1-641-752-6202. Deaf, hard of hearing, or speech impaired please call 711 or 800-735-2942.

Need a ride? Call us toll free at 1-888-616-4298.

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How Do I Schedule a Ride?

To schedule a ride, contact our dispatchers at least one day in advance. Rides scheduled the same day may be subject to a surcharge. Please have the following information ready when you schedule your ride:

Your name and contact information
Trip origin address
Trip destination address
If your ride is for an appointment, provide your appointment time.
If you require assistance boarding a vehicle, please tell our dispatchers.

Once you are ready to schedule a ride, call our dispatchers toll free at 1-888-616-4298 or 1-641-752-6202. We look forward to your call!

Preparing for Your Ride

Peoplerides asks that you be ready 10 minutes ahead of your scheduled pick up time. Your driver will wait approximately 3 minutes for you after your scheduled pick up time before attending to the next client. Your driver will come to your door if needed, but cannot enter your residence. If your driver is late, Peoplerides will contact you.

Changing/Canceling Your Ride

If you need to change the date or time of your scheduled ride, contact Peoplerides as soon as possible so we can try to accommodate this change. If you need to cancel a scheduled ride, call as soon as possible or at least 30 minutes before your pick up time. Failure to cancel a ride may result in a no show fee.

Service Brochures

To access Peoplerides brochures, click the link and download the file.

Hardin County Service Brochure

Link: Hardin County Service Brochure

Marshall County Service Brochure

Link: Marshall County Service Brochure

Poweshiek County Service Brochure

Link: Poweshiek County Service Brochure

Tama County Service Brochure

Link: Tama County Service Brochure