Rider Information

Who Qualifies to Ride with Peoplerides?

Everyone qualifies! Regardless of age, income, or disability, everyone qualifies to ride with Peoplerides. Our vehicles are handicap accessible to serve the diverse needs of our clients. The Peoplerides public transit service provides convenient, low-cost transportation for trips that either originate or end in Hardin, Marshall, Poweshiek, and Tama counties. Trips can be for work, medical appointments, shopping, education, social, or any other transportation need you may have.

Hours of Operation

Peoplerides operates Monday through Friday from 7:30 AM to 4:30 PM.

We do not provide weekend or after hours service on a regular basis.

After hours or weekend service may be available for special needs, however those special requests are based on driver and bus availability and are not guaranteed.

If you are unsure of our operation hours contact Peoplerides toll free at 1-888-616-4298 or 1-641-752-6202. Deaf, hard of hearing, or speech impaired please call 711 or 800-735-2942.

How Do I Schedule a Ride?

To schedule a ride, contact our dispatchers at least one day in advance. Please have the following information ready when you schedule your ride:

  • Your name and contact information
  • Trip origin address
  • Trip destination address
  • If your ride is for an appointment, provide your appointment time.
  • If you require assistance boarding a vehicle, please tell our dispatchers.

Once you are ready to schedule a ride, call our dispatchers toll free at 1-888-616-4298 or 1-641-752-6202. We look forward to your call!

Preparing for Your Ride

Peoplerides asks that you be ready 10 minutes ahead of your scheduled pick up time. Your driver will wait approximately 3 minutes for you after your scheduled pick up time before attending to the next client. Your driver will come to your door if needed, but cannot enter your residence. If your driver is late, Peoplerides will make an attempt to contact you.

Changing/Canceling Your Ride

If you need to change the date or time of your scheduled ride, contact Peoplerides as soon as possible so we can try to accommodate this change. You may cancel a scheduled ride any time – up to the day of service.

Same Day Cancellations

You must call our office and allow enough time for us to cancel the driver.

If the pickup and drop off locations are in the same city: call at least 30 minutes prior to the scheduled pick up time.

If the pickup and drop off locations are in different cities: call with enough advance notice that we do not send a driver.

Service Brochures

To access Peoplerides brochures, click the link:

Hardin County Service Brochure

Link: Hardin County PR Brochure-2017 TitleVI

Marshall County Service Brochure

Link:Marshall County PR Brochure-2017 Title VI

Poweshiek County Service Brochure

Link: Poweshiek County PR Brochure-2017 Title VI

Tama County Service Brochure

Link: Tama County PR Brochure-2017 Title VI

Peoplerides now has small door hangers with service information available. If you are interested in using or distributing door hangers, please contact LeAnn Lynch by email at llynch@region6planning.org or by phone at (641) 752-6202.

Holiday Schedule

Peoplerides does not operate on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day and the following Friday
  • Christmas Eve and Christmas Day

For more information, please contact Peoplerides.